Privacy policy.

Tan Genies Privacy Policy

Last updated: 15th July 2025

 

This Privacy Policy describes how Tan Genies (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.tangenies.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on the Site, with an updated "Last Updated" date. We will take any additional steps required by law.

How We Collect and Use Your Personal Information

To provide our Services, we may collect personal information about you from the following sources:

  • Directly from you when you provide it (e.g., placing an order, filling in forms).

  • Automatically through your use of the Site (e.g., via cookies or browser technologies).

  • From third parties (e.g., payment processors, platforms like Wix, service providers).

We use this information to provide the Services, process transactions, improve our offerings, meet legal obligations, and communicate with you.

What Personal Information We Collect

Information You Provide Directly

  • Contact details: name, email, phone, address

  • Account information: username, password, preferences

  • Order & shipping details

  • Customer service interactions

  • Product reviews and other user-generated content

Information Collected Automatically

  • Usage Data (via cookies, web beacons, etc.): IP address, device type, browser type, interaction data

Information from Third Parties

  • Payment providers

  • Web hosting and analytics platforms (e.g., Squarespace)

  • Advertising and marketing services

How We Use Your Information

  • To Provide Services: Fulfill orders, process payments, ship items, send notifications.

  • Marketing: Show you ads, send promotions, personalise your experience.

  • Security & Fraud Prevention: Detect, prevent, and address security or fraud.

  • Customer Support: Respond to inquiries, improve services.

Cookies

We use cookies to personalize and enhance your experience, analyse usage, and provide advertising through third parties. You can disable cookies in your browser, but this may affect site functionality.

How We Share Information

We may share your information with:

  • Service providers (e.g., IT, payment processors, shipping providers)

  • Business and marketing partners (e.g., Wix for website management and advertising tools)

  • Affiliates within the Tan Genies brand

  • Legal authorities, when required

  • During business transitions (e.g., mergers)

We do not sell sensitive personal data or use it to infer characteristics.

User-Generated Content

If you choose to post content (e.g., product reviews) publicly, others may access and use this information. Please consider this when posting.

Third-Party Sites and Links

Our Site may include links to external websites. We are not responsible for their content, policies, or data practices. Please review their privacy policies before submitting information.

Security & Data Retention

We maintain reasonable safeguards but cannot guarantee absolute security. We retain personal data as long as necessary for the purpose it was collected (e.g., to fulfil orders, resolve disputes, comply with laws).

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access to personal data we hold about you

  • Request deletion or correction of your information

  • Object to or restrict data processing

  • Withdraw consent where applicable

  • Opt out of marketing or the "sale" of personal data

  • File a complaint with your data protection authority

You can exercise these rights by contacting us (details below). We may verify your identity before fulfilling your request.

International Users

Tan Genies may transfer and store your information outside of your home country, including in the US or UK. When required, we rely on legal mechanisms such as Standard Contractual Clauses.

Contact Us

If you have any questions or wish to exercise your rights, please contact:

📧 info@tangenies.com
📍 Data Controller: Tan Genies
🌐 www.tangenies.com